Privacy Policy

Our Commitment to Your Privacy

At CVS Immigration Law Firm, we value and respect your right to privacy and are committed to the highest level of protection of your personally identifiable information. This privacy policy describes how CVS Immigration Law Firm collects, uses, stores, and protects your personal information. CVS Immigration Law Firm is a trusted provider of United States immigration legal services and is dedicated to maintaining the trust that you place in us with your business and being transparent in how we handle information about you throughout your relationship with our company. As you connect with us for advice and assistance with matters related to employment-based immigration, family reunification, business expansion, or education in the United States, your privacy is paramount. Our privacy policy outlines the details of how CVS Immigration Law Firm may collect, use, disclose, and protect your information as well as choices and rights pertaining to your data.

Scope and Purpose of This Privacy Policy

This Privacy Policy governs all clients and prospective clients of CVS Immigration Law Firm. This includes, but is not limited to: individuals, families, students, entrepreneurs, small business owners, and other individuals or entities that come in contact with our attorneys or specialists. This Privacy Policy governs all information collected by CVS Immigration via our website or collected by us via email communications, phone consultations, in-person consultations and screenings, or any other means through which we collect information from you. CVS Immigration maintains compliance with applicable privacy legislation and regulations within the United States and observes industry best practices and standards. By using our services or providing your details to us, you accept the terms and conditions contained in this Privacy Policy.

Categories of Information We Collect

CVS Immigration Law Firm collects personal and non-personal information in order to deliver and improve our legal services, as well as to maximize your user experience. Information which we may collect includes:

Personal identification information (name, birth date, location, passport number)
Contact details (email address, phone number, postal address)
Immigration status and history
Employment and educational background information
Family member information (for family-based immigration petitions)
Financial and payment information (for service fees)
Documents such as a passport, visa, academic transcript, business registration, or other supporting documents
Messages sent to our attorneys and other team members (email, web form, phone, chat, etc.)
Web usage analytics data (IP address, browser & platform information, time of access, etc.), as tracked through cookies and other analytics software

We only collect data necessary to discharge our spectrum of legal and professional obligations, ascertain eligibility, and deliver tailored legal advice suited to your specific needs.

How We Collect Your Information

Your information is gathered by us:

Directly from you if you:

Request information or submit a consultation request through our website or by telephone
Provide records and information in a consultation with an attorney or during the case intake process
Provide information in a communication by email, telephone (including mobile phones), or direct in-person communication with our attorneys and staff
Enter information into our website or otherwise use our website (in this case, we may also automatically collect technical data and information such as cookies, Internet Protocol address, and/or analytic programs enabling visits to the web page)
Submit payment or billing data for services provided

In some cases, your information may be received by us from other third parties including employers, family members, and educational institutions when authorized by you to receive information and when contacting us is necessary or required for your case.

What We Use Your Information For and What is the Legal Basis for This Processing

We process and collect your information in order to:

Determine if and when you qualify for the various U.S. immigration programs
Provide you with legal advice and representation
Prepare and file immigration applications, petitions, forms, and supporting documents on your behalf
Communicate with you regarding your matters’ progress and available options
Respond to your requests and inquiries regarding consultations and matters
Enhance our services, the functionality of the website, and the overall client experience
Fulfill our legal, professional, and regulatory duties under U.S. laws
Facilitate secure billing and payment processing

The legal basis for determining and processing your information includes: your consent; contractual or pre-contractual obligations; compliance with applicable legal requirements; and our legitimate interest in providing quality professional services.

How We Use Your Information

CVS Immigration Law Firm shall use your personal information only in connection with business or legal functions, including to:

Assess your personal situation and provide recommendations regarding your need for particular visa or sponsorship services
Prepare, file, and support immigration petitions, applications, and forms
Communicate the status, requests for further information, and decisions relating to a matter
Schedule an appointment or meeting with one of our attorneys
Generate invoices and receive payment of fees for our legal services
Support internal quality assurance processes and staff training
Review your use of our website in order to update or improve the service we provide

We do not generally use the personal information you provide to carry out any other marketing or promotional communications unless we have received your express prior consent.

Disclosure of Your Information

Your privacy is important to us. We take reasonable steps to share your information only as necessary to perform the services we’ve been hired for. We may share your information with:

Government agencies (e.g., USCIS, Department of State, Department of Labor) to enable us to file your applications and petitions
Service providers (e.g., secure file transfer portals, servers, merchant processors) only for necessary business activities
Other law firms or businesses (e.g., translators or notaries) that help on your case only after you have given us permission
Courts, tribunals, administrative bodies only if required by law or litigation
Law enforcement authorities if required by law to comply with a legal request, or if necessary to establish legal claims or rights or to defend against allegations

We do not sell, share, or trade personal information to third parties for commercial purposes.

Storage, Security, and Retention of Your Information

CVS Immigration Law Firm utilizes high standards of security to protect your information from unauthorized access, use, disclosure, alteration, or destruction. Our security practices include:

Use of secure, encrypted servers and data storage facilities
Restrictions on access to your information (e.g., client files) to authorized individuals only
Review and updating of our cybersecurity practices
Secure physical storage of clients’ documents in locked facilities

We keep your information for only as long as reasonably necessary for the purposes set forth in this policy, to satisfy legal and professional requirements for retention of documents, and to resolve or defend disputes. Once your case is completed or our services are no longer retained, we destroy or anonymize your information, as permitted by and consistent with applicable law and our retention policies.

Your Rights and Choices Regarding Your Information

You have rights in relation to your personal information as a client or prospective client. These include the following:

The right to be provided with access to, and a copy of, your personal information held by us
The right to require us to correct any inaccurate or incomplete personal information we hold about you
The right to request the deletion of your personal data subject to legal and professional obligations
The right to withdraw consent in respect of certain uses of your personal information
The right to object to certain processing activity or to request that it be restricted

To make an inquiry in relation to these rights please contact us at [email protected] or by phone on (872) 284-3339. We will respond to such requests and will do so in accordance with applicable law. Certain information may be retained in compliance with applicable law or pursuant to legitimate business practice.

Children’s Privacy

CVS Immigration Law Firm places a high value on the privacy of minors. Services are not intended for those under the age of 18 without the input and consent of either a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child under age 13, we will use our best efforts to remove such information from our files. Parents or guardians who have reason to believe that a child has provided us with information are strongly encouraged to contact us at [email protected].

Cookies and Web Analytics

Our site here may use cookies and similar technologies to enhance your experience in accessing and using the Website, analyze the Website’s traffic patterns, and thereby improve the Website’s services. Cookies are small data files that are stored on your computer to allow your browser to recognize you and track your usage of the Website. We use analytics tools (for instance Google Analytics) to compile aggregate, anonymous data about website visits and usage patterns that in no way identifies you or tracks any of your personal information. You can delete or disable cookies from your browser settings but certain functionalities of our site may no longer be available. We don’t use and have not used cookies to collect personal information for any kind of marketing purposes. For more information, please see our Cookie Policy.

International Transfers of Your Information

CVS Immigration Law Firm has a national practice, but we may obtain and transfer information about our clients and prospective clients located outside of the United States. If your data is transferred to or from jurisdictions outside of your country of residence, we take the necessary steps to ensure that appropriate security measures, and provisions designed to prevent any violation of applicable privacy laws for those jurisdictions, are in place. When you utilize our services or provide us with information, you agree to the transfer, processing, and storage of your information in the United States, or other applicable jurisdiction(s), where data protection laws may be different than those in your home country.

Marketing Communications and Opt-Out Choices

CVS Immigration Law Firm is committed to protecting your personal information. We do not sell or rent your personal data for unsolicited marketing or promotional purposes without your explicit consent. Occasionally, we may provide you with informational communications regarding updates in U.S. immigration law, as well as invitations to relevant webinars and events. Should you wish to discontinue receiving such communications, you may opt out at any time by utilizing the unsubscribe link found in our emails or by reaching out to us at [email protected]. Please note that opting out of marketing communications will not affect the delivery of legally required notices or those pertaining to your case.

Confidentiality and Attorney-Client Privilege

As a law firm beholden to the rules of our profession, CVS Immigration Law Firm maintains confidentiality on all client and case matters. The information you provide to counsel will not be shared with third parties without your expressed permission outside the matters for which such information is otherwise needed to deliver law-related services or as otherwise protected by law. Our entire legal team is trained to handle all client, prospective client, and former client case or matter information with the utmost confidentiality and in respect for your privacy rights.

Data Breach Notification and Response

Should the unlikely event of a data breach occur affecting your personal information, CVS Immigration Law Firm has implemented procedures to quickly assess, contain, and remediate the situation. We will provide affected individuals prompt notice of the occurrence and advise them of the kind of breach, types of personal and other information that were associated with the security incident, the risks to those affected, as well as any steps we have taken to remediate the incident and mitigate any harm arising out of the breach. In addition, we will report data breaches to regulators, as mandated under relevant local laws, and work to make systems secure.

Professional Rules and Legal Requirements

Our company adheres to the professional rules of conduct imposed on companies practicing in the United States, including requirements with respect to confidential information, record retention/management, and treatment of information. Our company fully cooperates with regulators and complies with all applicable laws and regulations here and abroad, such as the Gramm-Leach-Bliley legislation (“GLB Act”) and, where applicable, applicable state privacy statutes. We continually review and enhance our privacy practices in response to legal or regulatory changes, and you can be assured that your rights will be protected.

Clients’ Obligations and Provision of Information

In order to allow us to effectively represent you, it is critical that you provide accurate, complete, and current information in all communications with the firm. If there is any change to your contact information or regarding the subject of your case, please inform us immediately. Not providing timely or accurate information may affect your case outcome and the ability to communicate with us. We are here to support you throughout the immigration process. We want you to feel comfortable communicating with us openly and freely at all times.

Changes to This Privacy Policy

CVS Immigration Law Firm may change or amend this Privacy Policy as practices, technology, or legal requirements change. We will post the revised policy on this website, with the amended effective date. If there are material changes we will notify our clients via e-mail or a prominent notice on this website. Your continued use of our services after any changes to this privacy statement indicates your acceptance of the amended policy. We encourage you to review this policy from time to time to be aware of how we protect your information. For the most current version, please see our Privacy Policy.

Contacting CVS Immigration Law Firm About Privacy Matters

If you have any questions, problems, or requests with respect to this Privacy Policy or your personal information, please direct them to:

Email	[email protected]
Phone	(872) 284-3339
Address	401 N Michigan Ave Ste 440, Chicago IL 60611

We will attempt to respond to all questions and requests promptly. In the case of any concerns, you also may have the right to contact appropriate regulatory agencies about your privacy issues. For additional contact options, please visit our Contact CVS Immigration Law Firm page.

California, European, and Other Jurisdiction-Specific Privacy Rights

Depending on where you are, you may have rights in respect of your personal data. For example, California residents may have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is being collected, the right to request deletion, and the right to opt out regarding the sale of certain data (which we do not do anyway). Residents of the European Union or elsewhere may have certain rights under the General Data Protection Regulation (GDPR), including the right to portability and to make complaints to supervisory authorities. We will respect all legal rights recognized by law, and will offer information and assistance on request.

How You Can Make an Appointment and Next Steps

Ensuring the security of your personal information is important to the integrity and quality of our legal work. If you wish to get started on your U.S. immigration process or would like to know how your personal information is stored, speak with one of our specialized attorneys at a confidential legal consultation. You can reach us by phone at (872) 284-3339, email at [email protected], or visit our Chicago Office at 401 N Michigan Ave Ste 440, Chicago IL 60611. At CVS Immigration Law Firm, we value your privacy and success above all. We look forward to working with you.